How to write a Customer Service Resume
Creating an effective customer service profile or CV (Curriculum Vitae) requires highlighting your relevant knowledge and experience. A well-written resume or CV and a professional cover letter, as well as a professional LinkedIn profilecan make a an enormous difference when applying for a job. At Hamilton Resume, we specialize in offering resume and CV writing services as well as cover letter writing and LinkedIn profile optimization to help to stand apart from the other applicants. In this article, we will discuss how to write about customer service on your resume or CV, demonstrate your customer service abilities on a resume or CV as well as provide suggestions for writing about the skills of customer service.
How to describe customer service on the resume or CV:
When you describe your customer service experience, emphasize specific roles and tasks. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your work. Include any relevant metrics, such a customer satisfaction , to demonstrate the impact you have made.
How can you demonstrate customer service skills on a CV or resume:
When you write about your experience, it’s also important to mention specific abilities that are relevant to customer service, including the ability to communicate and solve problems. Include any relevant certificates or training for example, a customer service training course or certificate for a particular customer service software.
What should I write about when it comes to customer skill in customer service?
When you write about your customer service skills, focus on the most important and pertinent skills to the job you’re applying for. For instance, if the job requires a lot of phone calls, then highlight your knowledge and skills in telephone customer service.
What do I do to write my customer service experience:
When writing about your customer service experience, include specific examples and measure your successes. As an example, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average of 50 customers per day with their questions, resulting in a 90% percent satisfaction."
With these suggestions that you will be able to craft a customer service resume CV, cover letter, and LinkedIn profile that shows the relevant skills and experience you have that make you an ideal candidate for customer service roles. Remember the need to check your resume or your CV or cover letter prior to you submit it. You may also consider asking for help from a professional Hamilton Resume if you need assistance.
